Support
We're here to help with anything related to your gas order.
Fastest: chat to EZI on WhatsApp
EZI, our WhatsApp assistant, answers pricing, ordering and tracking questions day or night — in English, Afrikaans, Zulu, Sesotho and Xhosa. +27 72 262 4310
Chat to EZI on WhatsAppCommon questions
My delivery hasn't arrived
WhatsApp us with your order reference and we'll track it down right away.
Payment failed but money left my account
Paystack usually reverses unsuccessful payments within 1–3 business days. If you don't see a reversal, email support@ats-eaglecanyon.com with your Paystack reference.
I need to change my delivery address
Reply to your WhatsApp confirmation as soon as possible — we can usually update it before dispatch.
Operating hours
Monday to Saturday, 08:00–17:00. Messages outside these hours are answered the next working day.
Direct contact
Ezigas Pty Ltd
support@ats-eaglecanyon.com
WhatsApp +27 72 262 4310