Data deletion

You can request that we delete your account and the personal information we hold about you.

How to request deletion

Email legal@ats-eaglecanyon.com from the email address linked to your account and include your phone number. We'll confirm within 7 business days and complete the deletion within 30 days.

What gets deleted

  • Your account profile (name, email, phone, delivery address).
  • Your saved preferences.
  • Personal identifiers attached to past orders.

What we keep

We are required by South African tax and consumer-protection law to retain order and invoice records for a fixed period. After your deletion request, those records are anonymised where possible and otherwise retained only for as long as the law requires.

Questions

Contact us any time at legal@ats-eaglecanyon.com.